Our impact
What KIFOV has built so far, counted straight from our records, and the rules for every figure we will add.
Counted from our records
- Help services verified on official sites
- 32 Each with the date of its last check
- Countries with national help routes
- 6 International directories cover the rest
- Publications
- 18 Fact-checked against their sources
- Sources cited
- 29 29 of them primary documents
Our rules for counting
Definitions first
Every measure has a written definition, counting rule, data source and owner before it has a value.
Only our own work
We do not count what hotlines, police, platforms or other charities did, even when we pointed someone to them.
Checked by a second person
A figure is published only after someone other than its author has checked it against the records.
Dated and bounded
Each figure states its period. We never add up different periods to make a bigger number.
Limits stated
Each measure says what it must not be read as. Most of them are about activity, not outcomes for children.
Corrections in public
If a published figure turns out to be wrong, we correct it on this page and say what changed.
What we will count
| Measure | Definition and counting rule | It does not mean |
|---|---|---|
| General messages received | Messages received through KIFOV’s own contact channel in the period. KIFOV does not receive reports of abuse. | Reports received by hotlines or platforms, even when we pointed people to them. |
| Messages screened by trained staff | Messages reviewed by a member of staff trained under our safeguarding policy. | That anything was done about the matter raised. |
| Documented referrals | Cases where KIFOV passed information to an authorised recipient (hotline, police, child protection service), with a record of what was sent and when. | That a child was protected or content removed. |
| Actions confirmed by others | Cases where a recipient of a KIFOV referral or notice confirmed taking action, such as removing content. | That the harm has ended. |
| Help page visits | Visits to Get Help and Report a Concern pages, counted without cookies or personal data. | People helped. A visit is not a child helped. |
| Countries with checked help services | Countries for which the Get Help directory lists at least one national service checked by KIFOV within the last 12 months. | Countries where KIFOV is present or has staff. |
| Original publications | Research reports and investigations by KIFOV first published in the period. | Influence or quality. |
| Independent citations | Citations of KIFOV work by independent media, researchers or official bodies that we have checked. | Endorsement of KIFOV. |
| Formal partner organisations | Organisations with a signed agreement with KIFOV in force on the last day of the period. | Organisations whose resources we link to; those are not partners. |
| Training sessions delivered | Sessions for professionals, parents or young people actually delivered by KIFOV, with a date and audience. | Change in practice. |
| Policy changes influenced | Changes by a platform, regulator or government where there is documented evidence that KIFOV work contributed. | That KIFOV caused the change alone. |
Impact updates
Impact
The KIFOV help directory now covers six countries and 32 verified services
In its first days, the directory grew from four countries to six. Every listing was checked by hand on the service's own site.